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Independently performs complex on-site diagnostics, service repairs and maintenance work on customer agricultural equipment. May require some direction or guidance from the Service Manager or Shop Foreman.
Responsibilities:
Performs complex on-site diagnostics and repairs on agricultural and/or turf equipment and established Ag Management Solutions (AMS) products
Participates in required Service EDUCATE Training programs
Supports customer clinics
Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
May promote and sell dealer service programs directly to customers
May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
Maintains current knowledge of John Deere and competitive products
Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
Follows all safety rules and regulations in performing work assignments
Completes all reports and forms required in conjunction with work assignments
Accounts for all time and material used in performing assigned duties
Maintain a safe working environment and adhere to company safety program at all times
Introduction: My name is Tyson Zemlak, I am a excited, light, sparkling, super, open, fair, magnificent person who loves writing and wants to share my knowledge and understanding with you.
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