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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Online Play (44%)
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Sign in (35%)
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Glitches (9%)
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Matchmaking (6%)
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Game Crash (5%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Carly | Glitches | |
 Singapore | Online Play | |
 Stockport | Matchmaking | |
 São Paulo | Online Play | |
| Lewisham | Matchmaking | |
| Santo Antônio de Pádua | Glitches |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Sergen (@twistedwade) reported
@Respawn @EAHelp @PlayApex Not only lobby, players can not load into matches since start of season 10. This issue affects only specific accounts. We can play on alt-accounts without any connectivity problem but we suffer while playing on our main accounts.Acc detailsUsername: MMD_TwistedWadePlatform: PC
- Sylone (@Sylone4) reported
@EAHelp 85+ x10 SBC isn’t allowing me to submit getting unable to connect to servers error
- Adam Kurt (@AdamKarty) reported
@EAHelp your **** is broken on Apex
- xRihzzo (@LiamEyres4) reported
@Respawn @EAHelp @PlayApex I want to buy please fix it
- riley (@arileywells) reported
@EAHelp @LX_donut Why don’t y’all like, get better servers?? This happens literally every update that’s not just a small patch, and even a good portion of those cause an outage.
- Vannoman (@vannoman) reported
@Respawn @PlayApex Hi @EAHelp do you guys know like is it going to take hours to fix or minutes so that we can be on our way and come back later maybe? Only reason am asking is cause I really want to play but I don't want to sit on the loading screen for hours waiting anxiously!
- Griminvain (@Griminvain) reported
@EAHelp The problem is that for you "Similar skill" means the same Tier... Which in some cases is true but not in Apex especially when you have enough data to make better matchmaking algorythm. Skill nowadays is measured by KDR.. Don't try telling me that Preds have the same KDR as me...
- NoblePeasant Gaming (@NoblePea5ant) reported
Superstar KO is unplayable right now cause people are glitching out @EASPORTS_MUT @EAHelp @EAMaddenNFL look into it and fix it.
- Rolando Lastre (@lastre_rolando) reported
@Respawn @EAHelp @PlayApex This happens with every update fix your servers
- Kingzman213 (@Kingzman213) reported
@Respawn @EAHelp Please oh please fix your god damn trash like servers! Is it in an Amazon jungle or something? Coz it’s getting ****** by anacondas!
- Zvlkrnvin (@dvrkchoc) reported
@ArgoIman @EAHelp Apex server always crash when comes to event or new season so don’t bother play it straight away it took hours to fix
- ghostboo (@damnmax2) reported
@EAHelp @LX_donut *There’s a glitch, that I can’t buy the skins
- MIR WAQAR (@MirWaqar3) reported
@Respawn @EAHelp @PlayApex When did any of your updates go without having any issues after? It has now become the routine of respawn to annoy the players after the updates. Updates are actually to bring more excitement, content and eventually more enjoyment having an exception of Apex Legends.
- Tanmoy Mondal (@TanmoyM89625469) reported
@Respawn @EAHelp @PlayApex when the update come and solve this problem ?!
- Florian Weiss (@flololan) reported
Hey @EAHelp I activated Apex Coins via Origin but they don't show in-game. Is this linked to the server issues (so I have to wait) or do I need your help?
- AthrownPillow (@AthrownP) reported
@EAHelp @LX_donut bruh deal with the *** status servers fr this problem is prevalent in every update. . your servers are utter trash
- 🤫Barry Stevenson🙏🏾 (@RedDeathFlash) reported
@Respawn can you please fix Apex Servers? Or @EAHelp? @PlayApex? Somebody.
- Vegard (@vegss1) reported
@EAHelp are there problems with EA PLAY HUB on PS4?
- R3D Cloak (@r3dcloak) reported
@Respawn @EAHelp @PlayApex Every time there's an update, there's an issue. Lol...
- harry (@cammygrant111) reported
@Respawn @EAHelp @PlayApex Every time there’s an issue and I’m starting to think it’s the company not the consoles it’s becoming a joke and to blame people’s internet as well as use it as an excuse is pathetic worst game servers I’ve ever seen
- Joakim Granberg (@LillaJocke) reported
@EAHelp @LX_donut 10 seasons and still the same problems 🐐
- Sec3Op41514 (@Captiangvp3) reported
@Respawn @PlayApex Why is this still an issue after all these updates??? Happens every time. Would think someone would've figured it out by now. Need to hire someone who knows what they're doing. @EAHelp
- Nath (@Nath48245974) reported
@Respawn @EAHelp @PlayApex Need to get a move on with this as i have never had any trouble in the past, and we all should get some sort of compo for this!!!!
- Tom Grant (@slurppuffs) reported
@EAHelp I got in contact with you guys, you sent me to Sony, and Sony said only you can help with my issue so could I please get some help, I’m followed so you can just dm.
- Ruwan_chamara (@Ruwanch31625260) reported
@PlayApex @EAHelp yoooo fix the server issue. Ppl are waiting to play the game. C’mon guys
- Fernando Rivera (@Fernand85156844) reported
@EAHelp @EAFIFADirect I have a problem that is that my xbox controller in xbox series s disconnects for 1 second only playing fifa in other games they go well solve the error in xbox Please ;(
- Bananapeel (@Bananap39414684) reported
@EAHelp @LX_donut Lol, you guys are clowns! EA is one of the worst gaming publishers out there. You mofos are not even willing to UPGRADE or even FIX your ******* servers! Apex is a good game yet the biggest issue with it are the constant HIGH PING and random disconnections!
- thegoatt (@M0Mighty2) reported
@EAHelp @PlayApex please fix the servers been waiting for hours hurry plsss
- Jordan (@KingPHojbjerg) reported
@EAHelp hello there I have information on someone who done the Fifa points glitch and I was wondering where I could file a report please and thank you
- Kaden (@Kaden19850095) reported
@EAHelp I have been unable to play mut squads, solo challenges and any other mode such as superstar ko for the past 2 weeks and all I’ve been told is that you guys are aware of the situation and are working on it. How long does it take to fix an issue affecting so many people?
