Goprogram Login Tn (2024)

FAQs

How do I speak to someone at Way2Go Card TN? ›

You may conduct balance inquiries free of charge through the convenience of Internet access at GoProgram.com or the Way2Go Card mobile app (Apple Store | Google Play). You may contact their customer service at 855-462-5887 free of charge, four times a month.

For all other questions about the card, contact Way2Go Card Customer Services 24 hours a day, toll-free at 1- 844-893-3119. This number is on the back of the card. What services does Way2Go 24-hour Customer Services provide?

issue a replacement card that will arrive in 7 to 10 business days.

When using your card at an ATM, the maximum amount that can be withdrawn from your Card account per calendar day is $500.00. ATM withdrawal (out-of-network) $0.75 This is our fee. “Out-of-network” refers to all ATMs outside of the Comerica Bank, Allpoint and MoneyPass ATM Network.

I need to dispute or see my transactions on my debit card.

Please contact Way2Go Card Customer Service toll free number at 1-844-309-5657. Customer Service is available 24 hours a day, 7 days a week. You may also log in to the Way2Go Card website at https://www.goprogram.com/ to manage your debit card account.

You can report your GO2bank Secured Credit Card lost or stolen and request a replacement card in the GO2bank app, or by calling Customer Care at (855) 459-1334.

The Tennessee Way2Go Card, which is a MasterCard Debit Card, is issued to custodial parents to access their child support payments. This process provides the custodial parent a safe, convenient and secure way to receive child support payments.

Your card may be declined for a number of reasons: the card has expired; you're over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill.

– Your card has expired. – You locked your card. – An incorrect PIN was entered. – There are insufficient funds in your account.

Can the Way2Go Card be overdrawn? Usually a purchase that exceeds the available balance will not be approved. In very limited circ*mstances, if cardholders do not have sufficient funds when the final amount clears, a negative balance may result; however, they will not be charged an overdraft fee.

How do I speak to a Way2Go card representative? ›

If you need any assistance after receiving your new Way2Go card, please call the Way2Go Customer Service center at 1-844-318-0740.

Use the Way2Go Card® mobile app (Apple Store | Google Play), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN, or get your available balance.

If you're having an issue with your Way2Go card, you can call the Way2Go Card Services Center at: 1-855-709-1079.

You may also call Way2Go to check the status of your card. You may contact their Customer Service at (844) 542-1115.